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Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America's #1 Rated Medical Alert Provider

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

The Bay Alarm Medical On-The-Go GPS Help Button is small, simply designed and easy to use. Even better, the response times to my calls were so quick that it gave me a real sense of confidence in the system’s ability to provide emergency help rapidly and effectively when needed.

Nicole Gregory | Contributor, Forbes Health

Bay Alarm Medical has the fastest average response time of any company we reviewed, at an average of 10 seconds, meaning that customers get the help they need sooner than with other companies. Bay Alarm Medical also scored highly in this category thanks to its generous 30-day free trial period, easy-to-navigate website with a live customer service chat feature, and its A+ rating from the Better Business Bureau.

Christopher Norman, GNP | Senior Care Expert Contributor, Caring.com

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.7
Based on 8847 reviews
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Lady was very polite and helped ful
Joyce Facteau
Joyce Facteau
21:47 07 Dec 22
John A. was very understanding and professional.
Janey Oke
Janey Oke
19:22 07 Dec 22
Changing card number was a simple process and the person who assisted me was very helpful.
Roger Mentzer
Roger Mentzer
18:39 07 Dec 22
Thank you for your assistance
Tawnia Singleton
Tawnia Singleton
18:33 07 Dec 22
Bill was immediately helpful, patient, and professional in all ways. And even laughed at my joke about inner peace! ; ]many thanks for the good service,GARY (HCP for customer: Jacqueline... Grochowski)read more
Gary Golio
Gary Golio
17:50 07 Dec 22
The Bay Alarm Team has provided outstanding support and made me much more comfortable knowing that they are available literally at the press of a button if my mother ever needs assistance. Friendly... and professional staff and more than understanding when an accidental press of the button occurs. I highly recommend Bay Alarm Medical for any at need adults or children.read more
Anthony Vassallo
Anthony Vassallo
23:40 06 Dec 22
Aurora was extremely courteous and helpful, my transaction was expedient and seemless.
Deb Szulewski
Deb Szulewski
21:31 06 Dec 22
Great customer service, friendly staff and very helpful. Would highly recommend Bayalarm medical for your needs.
Robert Thomas
Robert Thomas
18:22 06 Dec 22
Outstanding and helpful customer service. Have used Bay Alarm for several years now and have no complaints.
Joseph Scorzoni
Joseph Scorzoni
15:44 06 Dec 22
Quick and thorough response!
Jeremiah Appel
Jeremiah Appel
23:08 05 Dec 22
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Google Rating
4.7
Based on 8841 reviews
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