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Google Rating
4.8
Based on 15234 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 15234 reviews
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I received the Bay Alarm device promptly. The device was easy to set up although I had one question. I called customer service and spoke with Gene. Gene was extremely helpful, answered my question... and suggested we test the device to make sure it was functioning properly. Set up and testing was very quick and easy. Gene reviewed the account, suggested that I go online or download the app to add emergency contact information and he offered to help add emergency contact information if that was easier. The entire process with Bay Medical alarm, from researching options, purchasing and now set up has been very pleasant.read more
Wendy Morrison
Wendy Morrison
23:32 29 Aug 25
Jenny was very helpful, patient and polite.
Steve TRAV
Steve TRAV
23:13 29 Aug 25
An easy fix with Bay Alarm to correct a billing issue with them!
Brenda Wahl
Brenda Wahl
22:39 29 Aug 25
Jerry was the BEST customer service rep ever! He made sure my device was working properly.
Sharon Henderson
Sharon Henderson
22:36 29 Aug 25
Everybody has been extremely helpful as we have been setting up the home system and account. Thanks!
M MacDonald
M MacDonald
22:24 29 Aug 25
Talked to Derick at customer service because my watch alarm stopped working. He solved my issue, and discussed some other features of the program. Derick was very professional and personable.... Appreciate his help.read more
Pat Streeter
Pat Streeter
21:59 29 Aug 25
Very informative. Brought me up to date on all details of the usage of my spouse's wstch
Marli Solberg
Marli Solberg
21:08 29 Aug 25
Cal was great!
Sandra Carr
Sandra Carr
20:42 29 Aug 25
AS USUAL THE SUPPORT WAS EXCELLENT.
RICHARD WERNER
RICHARD WERNER
20:21 29 Aug 25
Excellent service
Darlene Battle
Darlene Battle
19:14 29 Aug 25
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Google Rating
4.8
Based on 15234 reviews
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