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Google Rating
4.7
Based on 6352 reviews
Very happy with their service. I bump my alarm while reaching in the washer twice and they called immediately .
Kathy Sauer
Kathy Sauer
21:53 09 Sep 21
Attendant was professional and efficient. Excellent experience
Carl Colaizzi
Carl Colaizzi
20:09 09 Sep 21
Great service -- super knowledgeable and helpful - 10 Stars if I could!
Hello Puppy
Hello Puppy
19:15 09 Sep 21
Bay Alarm MedicalAttention Yessenia MorrisThank You, Yessenia Morris, for you excellent help in setting up our new 4G equipment here for Alberta Gertsch. Your patience and understanding our our... problems and old equipment was much appreciated. There are so many people who talk so fast and don't listen to us when all we want is to understand the problem that is at hand. We called for help and you delivered what we needed, even when you knew we were lost in our understanding of the equipment we were trying to work with. Bay Medical should be proud of your contribution to helping their customers.Thanks again,Chris McCoyAlberta Gertsch's Son in lawread more
Chris McCoy
Chris McCoy
18:15 09 Sep 21
The representative that helped me was very knowledgeable about the products and handled my request quickly. Also she was very pleasant to speak with.
Steve Siebert
Steve Siebert
13:33 09 Sep 21
Always easy & pleasant to deal with regardless of just a system check or false alarm or cancelling service. Would highly recommend and will use again if opportunity arises.
Mark Ellis
Mark Ellis
02:27 09 Sep 21
Quick pickup, friendly and helpful response. Very satisfied.
Rick Kitamura
Rick Kitamura
02:13 09 Sep 21
Dan was polite and helpful. He provided me with the information I needed and sent follow up email with step by step instructions.Customer service with this company has always been first... rate.Thank youread more
Cheryl Furman
Cheryl Furman
00:27 09 Sep 21
Customer service rep was extremely polite, thoughtful and efficient. I dealt with Zach, who addressed my issue quickly and courteously. This has been the case every time I have needed to contact Bay ... Alarm customer service reps. They are very well- trained and very helpful. Thank you!read more
Patricia McGovern
Patricia McGovern
17:52 08 Sep 21
A 30 minute wait time to get technical support is not pleasing.Fortunately, for me, I was able to resolve the problem after reaching a technician.
Doug Murphey
Doug Murphey
23:38 07 Sep 21

America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

Bay Alarm Medical delivered the fastest overall response times and the best portable help button range in our tests"

- Alex Colon, PCMag.com

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

Google Rating
4.7
Based on 6356 reviews