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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

Bay Alarm Medical delivered the fastest overall response times and the best portable help button range in our tests"

- Alex Colon, PCMag.com

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 17516 reviews
Dean Sfikas
13 hours ago
the service is slow after hitting the button and monthly fees increased. Would not recommend this company.
Dan Bohl
15 hours ago
Christy did an excellent job while assisting me with this purchase. She was so kind and understanding. The experience could not have been better.
Joanne Bohl
jerryjay36
15 hours ago
THE AGENT WAS VERY HELPFUL. DID AN EXCELLENT JOB. SHE UPGRADED MY CREDIT INFO A+++. THANK'S FOR THE EXCELLENT
SERVICE. GERALD DISHAW 5/18/2022.
Dan Berry
16 hours ago
Great customer service when you need it most. Thank you Bay Alarm Medical. We appreciate you!
Chris Shipp
17 hours ago
Great company. Super helpful service and their products work flawlessly.
Scott Mann
20 hours ago
Their customer service is excellent. I worked with Adam to resolve my probelm. He was polite and very knowledgable.
Teri Daley
1 day ago
Gina from Bay Alarm was efficient, knowledgeable and very helpful! Thank you!
Lola Albright
1 day ago
Always helpful. Always friendly
Russ Moul
2 days ago
Jenny was very curious and helpful.
Cecelia Krill
2 days ago
Ben was outstanding! Many thanks!