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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

Bay Alarm Medical delivered the fastest overall response times and the best portable help button range in our tests"

- Alex Colon, PCMag.com

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Excellent
Bay Alarm Medical4.8
Based on 18545 reviews
Diana Dull Akers
16 hours ago
Kim was very patient and helpful on our call as we worked together for over half an hour to troubleshoot a problem with one of our monitors. She was very professional.
Helen Merrill
23 hours ago
Kal was extremely helpful and informative.
Vivian help me finalize my mom's purchase.
I called to get a medical alert from them. I worked with their supervisor Jackie. What an amazing, patient and helpful person! I made my decision based on how helpful he was!
Ron Sedgley
1 day ago
Excellent customer service assisting with setup & tests
Renee
1 day ago
Very impressive customer service! Extremely thorough, informative and patient. Ivy and Vana’s friendliness and professionalism were exceptional and eased our trepidation getting the right system for our needs ordered and what happens when it’s activated. Thank you!!
The service was excellent and the problem was solved
Mimi Mitchell
1 day ago
Jason at Bay Alarm Medical was professional in handling a replacement of a medical alert watch.
John Boyd
1 day ago
Great customer service. Roy was very helpful
John Pierce
1 day ago
The telephone call from Bay Alarm this afternoon reported that my GPS alarm device is not charged, but is I think, Its in its charging cradle and the light is blinking. I can't test it here at home because no cell coverage but I will test it when I get where there is coverage.
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