Bay Alarm Medical

How do our Medical Alert Devices Work?

Get Rapid 24/7 Emergency Help at the Push of a Button.
  • Emergency medical help at the push of a button

    Need help? Simply push your emergency medical alert button. Remain calm. Help is on the way!

  • 24/7 medical alert monitoring from our call centers

    A trained, 24/7 live operator will speak to you over the console and make sure you're taken care of.

  • We'll send help

    If necessary, we'll contact friends, family, neighbors, and your local 911 emergency services.

Check out our How-To Videos

Sometimes, watching an example makes things so much easier. Check out our collection of videos to learn more about how our system works, our plans, and general information about Bay Alarm Medical.

Head over to our video page

Best Medical Alert Provider of 2015 4 (308 reviews)
After researching multiple companies, it was easy to see that Bay Alarm was the best company to go with. The representative I worked with on the phone was both knowledgeable and friendly and I felt she had my interest in mind, not a quick phone conversation and sign up. Thank you for giving me and my family the peace of mind to know that I'm safer now than I've ever been. - Anna K, Mooresville NC
In-Home Medical Alert System
In-Home System
From $23.95/mo

Our most popular medical alert system. Get rapid 24/7 emergency push-button help today. Requires a traditional landline phone jack.

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Automatic Fall Detection
Automatic Fall Detection
From $33.95/mo

Add an extra layer of reassurance. The system will automatically place a call for help if you're unable to.

Compatible with both landline and cellular in-home alert systems.

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Cellular Medical Alert System
In-Home Cellular
From $29.95/mo

For residents without a traditonal landline. Get 24/7 medical alert protection without being tied to a phone cord. Powered by AT&T's 3G Network

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Mobile GPS Help Button
Mobile GPS Help Button
From $29.95/mo

The go-anywhere and do-anything, GPS-equipped medical alert system. Get on-the-go 24/7 protection!


Powered by T-Mobile's Nationwide Cellular Network.

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Smoke & CO
From $39.95/mo

Get all the benefits of our 24/7 medical alert system with the added benefits of monitored fire, smoke, and carbon monoxide protection. Requires a traditional landline phone jack.

For a limited time, sign up for our Monitored Smoke & CO service and recieve a FREE Lockbox!

Call 1-877-522-9633 for details.

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3 Redundant USA Call Centers

Even our backups have backups.
Medical Alert USA Call Center


A Medical Alert System is only as good as the 24/7 emergency call center that backs it up. Bay Alarm Medical works closely with our USA-based monitoring partner to create a network of highly reliable emergency response centers. Located in Ogden Utah and Rexburg Idaho, the two state-of-the-art centers are full duplicates of each other. If one station were to ever go offline, the other station would provide immediate emergency coverage.

Certified & Accredited

CSAA Five Diamond Certified

Both 24/7 emergency medical monitoring centers are CSAA Five Diamond Certified and undergo a rigorous certification process annually, commit to tough quality standards, and agree to random inspections by UL, a nationally recognized testing laboratory.

3 Call Stations

Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.

Family Owned & Operated Since 1946

Bay Alarm Medical has been protecting seniors for nearly 7 decades. Interested? Chat with one of our Care Consultants today!

Nationwide Coverage

Service available all across the United States including Alaska & Hawaii.

Med Alert System USA Coverage

Our system is compatible with all standard phone lines, cable providers (Comcast, Time Warner, Cox) and VOIP solutions (AT&T, Verizon). See a detailed list of compatible digital phone providers.

Looking for something to work outside the home? Check out our GPS Mobile Medical Alert

Multi-Lingual Support

¡Hola, 你 好, Privet!

We support over 170 languages to effectively communicate with our non-English or English-as-a-second-language clients!

Popular options include:

  • Spanish
  • Chinese
  • Farsi
  • Vietnamese
  • Russian

See the complete list of supported languages.

Member Discounts Available

Ask about our AARP, AAA & USAA Member Discounts.



Rated 9.2 out of 10 based on 308 reviews. See some of the reviews here.
November 16
VERY Reliable - EXCELLENT Response
I was concerned, ordering this service from Olive Branch MS, for my Mother-In Law in Johnson City, TN. I'm not anymore! TOP NOTCH!!
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November 16
It is all about trust
After the initial setup I was a bit concerned about how well the device would work. Have not used for any medical issues but did accidentally set it off. The things I was carrying pressed the button and Bay Alert contacted me to make sure everything was okay. Great job Bay Alert! Good to know we can trust the alert system.
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November 12
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November 12
Excellent service and affordable
Easy to sign up, easy to install and easy to set up payment plan.......period.
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November 9
Worked fine on two accidental calls.
Immediate response by two accidental bumping of the alert button. Thanks.
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November 8
Works as advertised
We had a couple of accidental alarms set off by the cat stepping on the necklace button. Response is quick! Hated to be annoying, but it was a great proof that the system works as advertised.
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October 31
Good, but not perfect
Initial tests working well, but bracelet got ripped off my wrist in a fall, and I wouldn't have been able to use it had I needed to. Initial order requested a bracelet, but they sent a pendant. Trip to postoffice to return pendant inconvenient.
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October 29
Newer Customer
I've had this service for a few months now, everyone I've talked to at Bay Alarm Customer Service and those I've talked to at the emergency call center have been very friendly and professional and were able to answer my questions. I had to push the alert button I wear around my neck once, I was impressed at the quick response of the operator who took my call for help. they took care of me, notified the proper people, stayed with me after they had help on the way. this was very impressive. I have told all my family and friends how Wonderfull this service was and would recommend Bay Alarm Medical to anyone who needs this type of safety cushion and know that they will be there if and when I require emergency help. I'm A Very Satisfied Customer.
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October 26
I don't know what I would do without Mom's Bay Alarm Medical button!!!
I have been so happy with Bay Alarm Medical! Just 2 days after I programmed Mom's button, I got a call at work that she had fallen. I rushed home, and there she was on the floor! She wasn't near a phone, so it would have been several hours before I had gotton home from work... Their customer service has also been excellent! Every time I call with a question or concern, they are very helpful....and happy to help!!! The people in the call center are also very helpful and compasionate...always making sure everything is ok....even if she hits the button by accident. I researed many different systems, and chose this one. I am very glad I did!
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October 26
Bay Alarm has made me feel very comfortable living alone.
So far I haven't had to call for an emergency. I do call to check the system periodically.
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October 23
My mother is very happy!
My 82 year old mother usually has all sorts off trouble with any sort of technology. This system was very easy to set up and equally easy to use, as well as fairly priced. We are very happy with the security Bay Alarm provides.
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October 22
Reset button
The Co. Is fantastic. Customer service is amazing. The people that I have interacted with care about people and their attitudes were great I need to let you know something about you're equipment. There is a reset button on the back you need glasses to find and people with eye sight problems can't find. I saw another machine from another Co. with it on the front and it was bid enough to see. Just saying that would help greatly
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October 22
I like to do business with bay alarm medical because it give me feel safe
I feel peace in my life when I have life alert for my parents.
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October 22
Wonerful service!
Bay Alarm Medical has provided peace of mind for my family and elderly mother. When my mother has used it, prompt and respectful service was received. Wonderful company and service! Highly recommend and well worth the nominal cost to keep my mother in her home.
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October 21
First experience with home alarm system
Now is a time due to my husband's illness that I needed an alarm in case he falls. Upon checking out multiple companies and watching and talking to a representative from bay alarm I am very happy with the service. He has pushed the button by accident and it activated the alarm and a call was received from a very pleasant person whose' only concern was that my husband was actually okay. It is such a comfort to have this service. The reception carries loud and clear thru the house. Highly recommend .
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October 21
Excellent response
My Stepmom has your alarm and is very happy with how patient and helpful you all are, even when she accidently pushes the alarm on her wrist. She says that you respond quickly and so very politely. Thank-you has been a relief for her.
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October 20
We are very thankful for Bay Alarm.
My Mother has used her alarm on several occasions when she has fallen. She is frail and unable to get up on her own. They call me promptly, and advise me if they have been able to hear her. She is very hard of hearing, and is not always able to respond to the voice on the call center. Bay Alarm has given me peace of mind.
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October 20
Safe and secure
I arranged for my mother to have the necklace. I can not express what peace of mind this small device gives not only me but gives my mom the courage to walk around and live her life to her utmost ability! You, can not put a price on that! Thank you so much Bay Alarm Medical!
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October 20
Extremely happy with the response from Bay Alarm Medical
My mother took a terrible fall going up the ramp taking her groceries into the house and hit her head on the railing and busted it open. She was able to push the button and fortunately for her the machine was in the porch with the windows open and she was able to talk to the man from Bay Alarm. He sent the rescue squad to take her to the hospital where they put 12 stitches in her head. I am so thankful for them being so kind to her and calling both my sister and myself to alert us to what had happened. She wears her necklace faithfully all the time.
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October 20
Safe Mom; Assured Daughter!
Elvira, my mom, lives over 580 miles from me. She is now 89 years old. She is still wanting her independence, however, she needs some support. Bay Alarm has been the answer. She has only used it once, she was very ill with a bladder infection. The speed, the compassion and the assurance given by the Bay Alarm Medical staff was a lifesaver for both of us!
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    Shop Online

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  • Call Us
    Call Us

    Get answers about our medical alert systems and rate plans before you buy.

    Call 1-877-522-9633

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