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Google Rating
Based on 14155 reviews
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See How It Works
Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.
America’s #1 Rated Medical Alert Systems
Consumers love Bay Alarm Medical. But, don’t just take our word for it.
Google Rating
Based on 14155 reviews
This review is solely based on Customer Service since I have yet to try the product. Customer service has been very helpful in trying to determine the best product for my 90+ year-old mother. My... initial phone call, I spoke to a gentleman who is very Kind and thorough. I received the product I initially chose, However, determined that it will not be best suited for her needs. Calling a second time, Sarah was helpful in telling me about other products that perhaps will be. I’ll be returning one for another and will update this reviewread more
Merrie Taverna
01:12 31 May 25
I received a mixed parts when I ordered black. I'm happy that I will receive a new black system.
mark peck
00:07 31 May 25
Person who worked with me was patient and very curious. She took her time walking me with I wanted in the system I wanted. She helped me change an order I placed earlier (not what I needed) to what I... wanted. She deserves a raise.read more
Tony Marques
19:32 30 May 25
Excellent customer service, very short wait time agent very professional patient
Jacqueline Francis
19:10 30 May 25
Great customer service.
Karen Young
19:03 30 May 25
The young lady that helped me was extremely helpful , intelligent, respectful and address all my issues. I'm grateful for her help
Margaret Decray
15:46 30 May 25
Excellent service always available to assist day or night. The devices give me peace of mind in caring for my 103 years young dad as he has a necklace device and a backup for his wrist as well!
pat edwards
14:26 30 May 25
I had tried another company prior to Bay Alarm and it was so complicated, I returned the watch. This has been so easy and I am glad I made the switch
Doris Butler
01:36 30 May 25
Called the tech to get instructions on how to set up the new SOS HOME. He walked us thru the set up , tested it and set up all 5 contacts. Google job.
Art Lobstein
00:18 30 May 25
Always excellent service
Joyce Sparlin
20:49 29 May 25
