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Google Rating
4.8
Based on 14385 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14385 reviews
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Sarah was very helpful and professional.She gave me additional info for my safety
CHERIN ELMO
CHERIN ELMO
02:46 22 Jun 25
Jenny was very helpful with ordering replacement equipment for my mom. She explained everything very clearly.
Carol Cogan
Carol Cogan
02:13 22 Jun 25
Called on a Saturday and needed technical support. Excellent support with clarification of issue and assisted in fixing the problem. Also mentioned a new product that maybe beneficial to our... Mother. Very patient and professional.read more
Marie Keinath
Marie Keinath
00:48 22 Jun 25
Helpful. OK. Thanks
Gray Pedersen
Gray Pedersen
00:06 22 Jun 25
Bay Alarm Medical has been very helpful in setting up the call button for our mom. We highly recommend them, and especially Jenny, our customer service rep.
Gay Van Beek
Gay Van Beek
23:08 21 Jun 25
I got a quick answer to my question. I am assured that my device is working just as it should. Thank you, Jason!
We used Bay Alarm for my mother-in-law prior to her passing. We had such great service with them that we have trusted them with my father. Sarah was very helpful in getting the supplies that we... needed for him. You can definitely trust Bat Alarm to take care of your loved ones.read more
Lisa Colvin
Lisa Colvin
16:02 21 Jun 25
I spoke with Jason who was very helpful and pleasant. He patiently answered all my questions and helped me more thoroughly understand how my equipment works for me, and he tested all my equipment ... Thank you Jason at Bay Medical Customer Service!read more
Agnes Gallagher
Agnes Gallagher
15:32 21 Jun 25
The customer service representative Sarah was pleasant and efficient!
Robert Thurston-Lighty
Robert Thurston-Lighty
15:23 21 Jun 25
Sara answered all my questions and was very helpful.
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Google Rating
4.8
Based on 14385 reviews
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