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Google Rating
4.8
Based on 14170 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14180 reviews
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They took enough time with me, was very easy to talk to, courteous, a good experience
Laure Peterson
Laure Peterson
00:35 08 Jun 25
My wife misplaced her "Pendant" and the customer service was very helpful in locating it. Very much appreciated!
David Brandt
David Brandt
23:02 07 Jun 25
Bay Medical has been great. They are easy to talk to if you need something. They are patient when your elder sets off the alarm 8 million times because they like playing with the button. Their sales... staff is always very good. They’ve been pleasant to work with and they know what they are talking about.read more
Stephanie Russell
Stephanie Russell
21:27 07 Jun 25
After 3 or 4 attempts by other agents, Derek was able to simply and knowledgeably help me create my online account! Noone else was able to help! Thank you, Derek
Alice Adams
Alice Adams
20:46 07 Jun 25
Great company.
Matthew Kohler
Matthew Kohler
16:53 07 Jun 25
Customer service was helpful on the phone when I needed to resolve an issue with logging in to the website.
Beth Jost
Beth Jost
16:32 07 Jun 25
I had courteous replies and friendly responses.
Sue Fay
Sue Fay
16:30 07 Jun 25
Always helpful. Always professional. Always reliable service!
Debbi Hill
Debbi Hill
16:27 07 Jun 25
Gave us tremendous peace of mind
hallie harron
hallie harron
12:19 07 Jun 25
Always very professional, polite and especially patient
Terry Shuler
Terry Shuler
00:09 07 Jun 25
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Google Rating
4.8
Based on 14170 reviews
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