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Google Rating
4.8
Based on 14521 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14521 reviews
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Spoke to I believe Ben, and had a great experience! Ty Ben...
Harry Hughes
Harry Hughes
17:27 01 Jul 25
Great great job !!!! Tks
Carol Wayt
Carol Wayt
17:20 01 Jul 25
Jason was very helpful when I needed to troubleshoot an emergency response plan issue
Tom Turner
Tom Turner
16:40 01 Jul 25
They answered my question and was very helpful.
Kathy Rushing
Kathy Rushing
16:18 01 Jul 25
Good customer service from Jason
Laura Archbold
Laura Archbold
16:04 01 Jul 25
Bay Alarm Medical’s medical alert buttons has been an added peace of mind for my mom! They have responded quickly and efficiently when needed and with patience if it’s set off accidentally! Their... customer support staff has been very helpful, especially Jason, who spent time answering all my questions and helping me make sure that my mom has what she needs to keep her safe! Highly recommend this company!read more
Jennifer F.
Jennifer F.
15:56 01 Jul 25
Very Attentive, saved my Mom's life. Completely recommend!!
Popi Pustilnik
Popi Pustilnik
15:47 01 Jul 25
Always very patient and very helpful.
Gregory Solomon
Gregory Solomon
14:58 01 Jul 25
Excellent product and service. Sammy provided me with great customer service.
Mina Mari
Mina Mari
13:32 01 Jul 25
Great customer service.
Joyce Scott
Joyce Scott
13:13 01 Jul 25
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Google Rating
4.8
Based on 14521 reviews
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