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Google Rating
4.8
Based on 14232 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14232 reviews
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Customer service excellent. Very polite And knowledgeable. Problem solved.
Biagio Cacciatore
Biagio Cacciatore
06:19 11 Jun 25
Derek was an amazing help for me settingup my moms landline unit he was extremely patient and tolerant of many questions. Thank you so much Derek!
Kathleen Twarog
Kathleen Twarog
02:45 11 Jun 25
My search for information about continued coverage if I change current cell phone service was answered completely and respectfully.
Larry Morris
Larry Morris
01:20 11 Jun 25
I highly recommend Bay Alarm. The short time that we got to use it with our Mother they really came through for us and got help there quickly. Friendly and helpful customer service !!!!!
Vivian Hill
Vivian Hill
00:29 11 Jun 25
Sarah did a great job helping us set up my Mom's device and answering her questions.
Linda Simansky
Linda Simansky
21:15 10 Jun 25
Had a mix up with shipping and they took care of my issue. Making sure my Dad was covered and safe. Service was excellent
Nickey Simon
Nickey Simon
20:50 10 Jun 25
Bay Alarm, very responsive and very helpful. Needed to make some changes in our settings and to better understand how things work. Attendant was courteous and forthcoming. Thanks Able!
Buff Patton
Buff Patton
20:11 10 Jun 25
Written directions confusing, so I phoned in. Received execulent information from Rochelle who explained each step and what the choices meant.es
Jessica Forman
Jessica Forman
19:52 10 Jun 25
Excellent company - always responsive and helpful. Immediately!!! responsive to one's using the emergency button within 10-30 seconds. That is quality service!!!!
J Albert
J Albert
19:51 10 Jun 25
Sarah, it was very, very helpful and resolved all my problems
Sondra Baer
Sondra Baer
19:24 10 Jun 25
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Google Rating
4.8
Based on 14232 reviews
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