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Google Rating
4.8
Based on 14064 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14081 reviews
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It's hard to admit that I needed to have an alert device. I did a lot of online research and chose Bay Alarm. Everyone I spoke with was very caring. I did not feel like my questions were not taken... seriously. My family is also thankful that I did this!!!!read more
Charlotte Wood
Charlotte Wood
02:51 23 May 25
Thank you to Bay Alarm Medical for providing me excellent customer service!
mp
mp
21:59 22 May 25
Everyone has been friendly and courteous. my only concern is why I wouldn’t be able to order a Bella charm off of the website. I had to call back in to accomplish this.
Marsha Graham
Marsha Graham
20:59 22 May 25
Seems to be a good system. Just got it so have not had any emergencies so far. Staff very friendly.
Margareta Nisser
Margareta Nisser
20:03 22 May 25
Just received & setting up SOS All in One 2 w fall detection. It came w button devices already activated & connected to primary unit & ready to use. The pendant device w fall detector was active as... an alert button only. Checking device status in the app showed fall detector not active. Call to customer service answered quickly & fall detection turned on immediately. The tech had me test all the buttons & confirmed active status, call center operators responded quickly to each activation, were easy to understand, pleasant & professional, so far I've been very pleased with working with this groupread more
Teri Jo K
Teri Jo K
18:58 22 May 25
They are always polite and helpful. Even when we accidentally set off the alarm.
Malya Muth
Malya Muth
18:26 22 May 25
So far I have not had the access my alarm. However, it is a comfort knowing it is available to me in case of trouble 😉 thank you v
Rose Barry
Rose Barry
17:59 22 May 25
My father suffered a stroke, 5/2024. After he completed rehab and was returning home he agreed to use a medical alert device. So I did my research and found Bay Alarm Medical would suit our needs. ... He did very well for the first 6 months. Wore it pretty religiously. Then he started just taking it off the charger and sitting it on a table. I knew he stopped wearing it because it keeps track of his steps. I even suggested trying the clip again. Well, back and forth for the last few months he is refusing to wear it. I loved the peace of mind having the device gave us kids. But as I explained to my father it isn’t doing you any good just sitting on the table. I appreciate and really enjoyed working with Bay Alarm Medical and would highly recommend. Keep up the good work!read more
Deborah Schmidt
Deborah Schmidt
17:24 22 May 25
service tech was a fine gentleman excellent
joel
joel
17:07 22 May 25
Our phone connection was not the best, but Gerry understood my request and proceeded to solve my problem professionally and courteously. I got my issue resolved and am looking forward to working with... Bay Alarm in the future.read more
Sheryl Diehl
Sheryl Diehl
14:55 22 May 25
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Google Rating
4.8
Based on 14064 reviews
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