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Google Rating
4.8
Based on 14286 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14317 reviews
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Sarah was very helpful in assisting me with selecting the appropriate device for my mother's need. She was patient with my questions and provided thorough answers.
Meecha Jackson
Meecha Jackson
00:51 17 Jun 25
Agent Derek was most helpful. The ‘Help’ box was having issues and he helped me to get it corrected.
Rhonda Holgersson
Rhonda Holgersson
23:48 16 Jun 25
After an exceptionally easy and pleasant experience of signing up for the program, a few days later our equipment arrived in the mail. Jen walked me through over the phone how to set it up for the... first time and how to test the equipment each month going forward. The process was quick and easy, even for me a 75 year old grandmother. I would recommend Bay Alarm Medical to anyone wanting a medical alert system.read more
Gayna Flake
Gayna Flake
23:33 16 Jun 25
Called to update address on file for monitor location (emergency service deployment). Address updated in real time and was able to confirm on account prior to call end.
Jim and Jill Walby
Jim and Jill Walby
23:17 16 Jun 25
The equipment works fine and their staff is very helpful and explains things clearly. Recommend!!!
Barbara Clemens
Barbara Clemens
22:00 16 Jun 25
I like my alarm, but I’ve been worn the amulet since 1 April I believe and it was never paired, but we still have to pay for those months when it didn’t work. I just don’t understand that we just... figured that out with your technical support today, but he said that there would not be a credit to the account Because I didn’t call sooner while I couldn’t call if I didn’t know it wasn’t working.read more
Linda Fox
Linda Fox
21:56 16 Jun 25
I've thankfully never needed to use it but it gives me comfort to have the emergency alert device. It came apart after two years but a replacement has been ordered right away. The employees have... always been helpful and friendly.read more
Carl Crumley
Carl Crumley
21:51 16 Jun 25
Couldn’t have been better. Grateful. ..Jennie was kind and understanding.I can’t say the same though for the Customer service person that responded to my call prior to calling Jennie.
Judie Kaplan
Judie Kaplan
21:24 16 Jun 25
Very knowledgeable and helpful.
Shanda West
Shanda West
20:08 16 Jun 25
Your patience and guidance is so appreciated 🩷
Nilda Codina
Nilda Codina
19:09 16 Jun 25
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Google Rating
4.8
Based on 14286 reviews
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