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Google Rating
4.8
Based on 13968 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13980 reviews
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Sam at Bay Alarm Customer Support patiently and thoroughly handled questionsI asked regarding operation of my newly installed Alarm system. His competent professionalism speaks so very well for this... company! Excellent Customer Supportreadily provided! Marion Vance😊read more
John Vance
John Vance
01:45 13 May 25
Ben was very professional and explained and helped me update my information and my devices. He was very patient and handled everything excellently. You should be proud to have Ben as an employee.... Thank you, Kenread more
Ken K
Ken K
23:07 12 May 25
Extremely easy setup. Excellent phone help.
Barbara Campbell
Barbara Campbell
22:19 12 May 25
outstanding
jimmy leeber
jimmy leeber
21:26 12 May 25
The Bay Alarm Medical representative explained my need for different equipment. She also explained the financial information clearly. She was pleasant and left me feeling informed with my questions... answered.read more
Alice Martin
Alice Martin
21:08 12 May 25
Bay Alarm Medical service is always quick and professional! Even during an extended power outage! I highly recommend them to keep you and your loved ones safe!
Leslie Davis
Leslie Davis
20:56 12 May 25
The customer service rep was very helpful..very patient with my low level of hearing. Also he walked me through the process of returning the device recently ordered because the old device was... found; very much appreciated!!!read more
Karin Gould
Karin Gould
20:32 12 May 25
Am moving tomorrow morning and called to let you know that I would be turning my machine off for a few days. Expert staff, quick and easy to do.
sandi goldsmith
sandi goldsmith
20:16 12 May 25
After connecting with a Bay Alarm retention person , I was able to fulfull my request. She, Remi, was thoughtful, patient and listened carefully to my situation. It was a pleasent and useful... connection.read more
Andrew Courtney
Andrew Courtney
16:04 12 May 25
Wonderful experience. I now have piece of mind that my 94 yo mom is being monitored at all times. The person ( sorry forgot her name) was very helpful and walked me thru the set up and testing of... both devices. Very happyread more
jim cirelli
jim cirelli
15:56 12 May 25
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Google Rating
4.8
Based on 13968 reviews
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