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Google Rating
4.8
Based on 14256 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14276 reviews
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Excellent communication and guidance. Much appreciated!
terry McLaughlin
terry McLaughlin
01:22 14 Jun 25
I just went with Bay Alarm after having a different company for over 5 years. I finally had enough of prior company for various reasons. In the short time that I’ve been with Bay Alarm I can already... recognize they’re a better company. I am not sorry I switched medical alert companiesread more
Lombardo Velarde
Lombardo Velarde
00:15 14 Jun 25
They do their best... Bay Alarm succeeds...often requires patience
Solomon Stern
Solomon Stern
20:51 13 Jun 25
Billy was the CS who helped me with all details. .He was so kind and patient.
sameera murad
sameera murad
20:01 13 Jun 25
Sara was so patient and helpful. She answered all our questions and helped us with testing the equipment. Highly recommended!!!
Anna Daddabbo
Anna Daddabbo
19:30 13 Jun 25
Samantha was very helpful.
Lucy Kishiue
Lucy Kishiue
18:22 13 Jun 25
Very helpful and patient ☺️
Joseph Corea
Joseph Corea
17:34 13 Jun 25
I was very pleased with the service. I just used in changing my residence. Derek was extremely helpful… Thank you.
kenny moore
kenny moore
16:08 13 Jun 25
Very re-assuring to have help to set up this device. All prepared to answer my questions too.
Ine Petersen
Ine Petersen
15:41 13 Jun 25
The customer service was good at trouble shooting these serious issues happening with my mom’s equip; however… the equipment had failed twice now in three days! The equipment is ancient and needs to... be replaced with updated equipment. This is not acceptable to have them fail when the use of it is to support life or alert EMSWe have brought this up when other errors and failures have happened. The HELP button and base unit are very old / not ever haven’t been replaced. Such a dangerous gamble with errors happening …We pay the replacement monthly added fee and would like upgrades help buttons and base unit for my moms safety.read more
Trudy Fredin
Trudy Fredin
15:40 13 Jun 25
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Google Rating
4.8
Based on 14256 reviews
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