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Google Rating
4.8
Based on 14350 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14350 reviews
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The representative was helpful
Dawn Tenney
Dawn Tenney
23:35 18 Jun 25
Excellent material and very informative instructions from a knowledgeable and nice gentleman.
Judy Mship Delucchi
Judy Mship Delucchi
22:36 18 Jun 25
Great people to deal with.
John Churmusi
John Churmusi
22:15 18 Jun 25
Kal was very helpful with getting my device set up and answering my questions. He was thorough and patient.
Erica Seddig
Erica Seddig
21:23 18 Jun 25
Representative called me and requested I test my medical alert system. I had not tested my system since February 2025. Upon testing the system, it a very long time to connect to Bay Alarm's Help... Associate. The representative talked me through the procedure used to reboot the alert system. Once the reboot was completed I r tested the system and the response time was quick, as it should be. I have placed a reminder on my phone test me system once a month. I am thankful for Bay Alarm's diligence in alerting me to the slow connection time of my Medical Alert System.Johnread more
John L
John L
20:03 18 Jun 25
Helpful and easy to talk with.
Len Green
Len Green
19:00 18 Jun 25
Representative worked on my concern and settled it to my satisfaction.He was very patient and efficient.Thanks!
Mary Schneider
Mary Schneider
18:17 18 Jun 25
Bay Alarm does a good job with customer service. I wonder if it wouldn't be better to allow users to make changes online rather than call-in. Nevertheless, we got the changes made. I do like the... spirit of the company and it's attentiveness to monitoring the service and device functions.read more
Scott LaCoss
Scott LaCoss
17:07 18 Jun 25
Very happy with service.
James Crabtree
James Crabtree
16:42 18 Jun 25
Good service
David Marks
David Marks
16:38 18 Jun 25
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Google Rating
4.8
Based on 14350 reviews
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