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Google Rating
4.8
Based on 14138 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14126 reviews
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Good customer service....situation resolved very quickly!
Rob Anderson
Rob Anderson
06:09 28 May 25
Jenny was very helpful and knowledgeable
Kenneth Mosby
Kenneth Mosby
00:14 28 May 25
Casey was more than helpful made my process of getting my new system very easy and she was very nice . You also have very great customer service so thank you, also thank you for employing good people
Cathy Duncan
Cathy Duncan
23:52 27 May 25
I found the Bay Alarm people are very helpful, they ask few questions and get right on with contacting the EMTs.
Brenda Beauregard
Brenda Beauregard
23:48 27 May 25
I was told that everything was fine with my alarm. Thank you June
June Steffensen
June Steffensen
23:00 27 May 25
Representative was courteous and professional and handled my request expeditiously.
Linda Ryan
Linda Ryan
21:20 27 May 25
Bay Alarm has been a good service for my mother. My mother has been using the Bay Alarm SOS Home system with cellular option, for the past 5 years. My mother wears a Bay Alarm necklace button. When... my mother presses the necklace button, the necklace button sends a message to the base unit. Then, the base unit uses cellular service to call Bay Alarm. Then, Bay Alarm calls my mother, via the base unit and via her phone. Then, if my mother doesn't answer, Bay Alarm calls me. You can also choose, to let Bay alarm call an ambulance. My mother has used the button 2 times this month, after falling in her back yard, because she could not get up. The Bay Alarm system worked perfectly both times. Over the past 5 years, we have tested the Bay alarm button many times, from inside her apartment, and from her back yard, and from her front yard. The Bay Alarm system has worked correctly, every time. Bay Alarm has always responded within 30 seconds, after the button was pressed. I have called Bay Alarm multiple times, to ask questions, and to order a new necklace button. The Bay Alarm customer service person has always been polite and helpful. This year, when my mother's old Bay Alarm necklace button's battery was getting low, after working correctly for 5 years, Bay Alarm detected that, and Bay Alarm contacted my mother. I highly recommend the Bay Alarm SOS Home system with cellular option and necklace button. I have not tried Bay Alarm's other systems.read more
The Moon
The Moon
21:07 27 May 25
I have had excellent help every time I have called. I feel very lucky to have this company in my corner!!!
Ronald Cicciarelli
Ronald Cicciarelli
19:50 27 May 25
He gave me the information that I needed
Diana Dean
Diana Dean
18:48 27 May 25
In speaking with Abel he was very helpful to correct my problem. Thank you very much.
Freeda Curtis-Cervo
Freeda Curtis-Cervo
18:43 27 May 25
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Google Rating
4.8
Based on 14138 reviews
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