Medical Alert Systems from $24.95 – Bay Alarm Medical

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Google Rating
4.8
Based on 11811 reviews
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Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Bay Alarm Medical has the fastest average response time of any company we reviewed, at an average of 10 seconds, meaning that customers get the help they need sooner than with other companies. Bay Alarm Medical also scored highly in this category thanks to its generous 30-day free trial period, easy-to-navigate website with a live customer service chat feature, and its A+ rating from the Better Business Bureau.

Christopher Norman, GNP | Senior Care Expert Contributor, Caring.com

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 11811 reviews
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Very friendly customer service and excellent technical/ sales support
Mark Lopez
Mark Lopez
22:45 29 Feb 24
Asa provided excellent service and was very personable to talk with making my phone call an enjoyable one!
Eric Shimabukuro
Eric Shimabukuro
21:56 29 Feb 24
It would be very helpful if your package included pictures and identifiers of the various devices included and when and where the various devices are to be used. Also, it’s not clear whether one... needs to carry the transmitter with you to reach the telephone contact if one needs to cancel a “fall detected” or actually report a fall, , requesting help.read more
Sam Kountoupes
Sam Kountoupes
21:44 29 Feb 24
This device provided peace of mind at an affordable price when our mom needed it.
Connie Brian
Connie Brian
15:26 29 Feb 24
This review is based solely on phone interaction with last customer service representive.
Connie Reynolds
Connie Reynolds
14:44 29 Feb 24
Service has been good and we have used them for a few years.
Patty Breig
Patty Breig
19:47 28 Feb 24
Good customer support after glitch with entering emergency contact info.
John Mantey
John Mantey
16:57 28 Feb 24
The service and support are great, but the caregiver tracking app has been extremely disappointing. It was one of the biggest reasons I went with Bay Alarm Medical, because I live 2 hours from my... father and he lives alone, but most of the time it is completely inaccurate in tracking my his location.UPDATE:We are now living under the same roof with my father, so I don't need to rely on the Caregiver Tracking as much, but I'm happy to report that it seems to be working much better now. It brings me a lot of peace of mind when Dad is out and about. The team at Bay Alarm Medical provides excellent support.read more
Cheryl Parrish
Cheryl Parrish
16:43 28 Feb 24
They were able to take care of me in a timely and efficient manner. Very polite and professional.
Teresa Voss
Teresa Voss
18:53 27 Feb 24
Until Friday February 23rd I had no problem, even though I had accidentally set it off a couple of times. Friday our Maintenance man, the EMT Gentleman knocked on my door at 8:30 in the morning,... accompanied by the Medical Team! It was obviously a false alarm!! I assume caused by the outage caused to cell phones, etc that day!!read more
Sharon Maynard
Sharon Maynard
02:56 27 Feb 24
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Google Rating
4.8
Based on 11811 reviews
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