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I Want Protection For:

  • Inside the home
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  • Both

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Google Rating
4.7
Based on 6404 reviews
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Malisa Craig was very supportive, patient, and helped us to explore options to resolve the problem
Donna Guinta
Donna Guinta
17:10 20 Oct 21
Responsive, very helpful and check to be sure things are going well
Sherry Thomas
Sherry Thomas
00:12 20 Oct 21
Customer Service for Bay Alarm is superior. When I called them about changing my lock box location he couldn't have been more helpful or patient and allowed me to put more information on my account... that made me feel safer in I needed themread more
Claire Heriford
Claire Heriford
17:12 18 Oct 21
I purchased a Bay Alarm medical smart watch and it was not working and was not able to be charged all day yesterday. I called customer service and was not pleased with their response until I called... back today and Erica was able to correct the problem and my watch is now charging correctly. Erica took time to listen patiently and understood what the problem was and her solution worked quickly and I am relieved to have my smart watch working again. Erica is an excellent example of outstanding customer service at Bay Alarm medical. Well done, Erica, and thank you so much!read more
Teresa Pompilio
Teresa Pompilio
16:57 16 Oct 21
The sales person was OK but when I called back I got more information from the customer service representative it was wonderful took me through the whole thing and made me feel very comfortable by... choosing Bay Alarm! If I was you I’d give him a promotion because he knows what he’s talking about and knows how to party information out and make a customer feel at ease.Thanks,Laurie Stoneread more
laurie stone
laurie stone
22:04 12 Oct 21
Wonderful company and very passionate about their people
Karen Veno
Karen Veno
17:13 12 Oct 21
The sales & tech support staff go above & beyond to make sure I have the correct equipment to meet my Mother’s needs & make sure it’s working properly
Karon Rakoz
Karon Rakoz
20:12 29 Sep 21
Tim Reynolds was the rep. who gave me the information I needed to get my goal accomplished. He was thorough, pleasant and did an excellent job. Also, very polite.
Jeanne Beausoleil
Jeanne Beausoleil
16:43 28 Sep 21
Courteous and helpful. Could understand him.
Linda McAllister
Linda McAllister
12:16 22 Sep 21
Melissa was very helpful and knowledgeable.
Sparkle Haynes
Sparkle Haynes
20:02 21 Sep 21
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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

Bay Alarm Medical delivered the fastest overall response times and the best portable help button range in our tests"

- Alex Colon, PCMag.com

One of the most reliable and affordable medical alert devices on the market today"

- Jim T Miller, NBC Today

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

Google Rating
4.7
Based on 6405 reviews
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