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Google Rating
4.8
Based on 12022 reviews
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See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Bay Alarm Medical has the fastest average response time of any company we reviewed, at an average of 10 seconds, meaning that customers get the help they need sooner than with other companies. Bay Alarm Medical also scored highly in this category thanks to its generous 30-day free trial period, easy-to-navigate website with a live customer service chat feature, and its A+ rating from the Better Business Bureau.

Christopher Norman, GNP | Senior Care Expert Contributor, Caring.com

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 12022 reviews
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I got this alarm for a friend who has dementia. She has a tendency to fall and she lives alone. Having this alarm has given me and her a sense of security. She has used it three times and the... response time has been excellent.read more
Jade Luthi
Jade Luthi
02:40 26 May 24
Excellent customer service and very quick to respond.
Peyton Huff
Peyton Huff
20:58 25 May 24
Bay Alarm Medical is great! The Bay Alarm medical alert watch is perfect for my 89 year young Mom. She is active and loves the peace-of-mind knowing she can wear her watch and have help available all... the time. We love that peace too knowing she lives alone. When she calls Bay Alarm with any questions, a specialist helps her resolve them and they are professional and pleasant. We are very happy!read more
It has been really good. I just need to update my information.Thank you.Veronica Cook & Mary Linville
Mary Linville
Mary Linville
19:46 24 May 24
I have depended on my GPS alarm for many years. Always dependable and quick to respond to tests or mishaps. I have attached my fob to a clip for employee badges, and have it in my pocket until it is... changed at night. Great service today from Jessicaread more
Joellen Finch
Joellen Finch
15:13 24 May 24
Bay Alarm, provides peace of mind for me and my siblings that otherwise would not be possible concerning our elderly and vulnerable mother. Their devices are convenient and simple and their responses... swift and professional.read more
Mark Cook
Mark Cook
13:25 24 May 24
Was treated professionally and all my questions were answered to my satisfaction.
Darlene Johnson
Darlene Johnson
03:49 24 May 24
The representative was very friendly and professional. Updated the account as requested.
Al Delissio
Al Delissio
23:13 23 May 24
Excellent customer service.
Judith Kuperstein
Judith Kuperstein
22:58 23 May 24
Highly satisfied
Paul Mallon
Paul Mallon
20:47 23 May 24
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Google Rating
4.8
Based on 12022 reviews
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