VIDEO: Which Emergency Button Style Do Most Customers Prefer?


December 23, 2014

“Which emergency button do most customers prefer?” is a common question from those searching for the right medical alert system. It is important that your loved one feels comfortable wearing their emergency button, otherwise they may be reluctant to use the system altogether.

That is why we offer both wristband-style and necklace-style emergency button options with our medical alert systems.

In this video, Kayla reveals which emergency button option is most popular, as well as various everyday scenarios in which each option is most helpful.

Video Transcript

Hi, I’m Kayla from Bay Alarm Medical. Today we have a question from Dave in Ohio. 

Dave wants to know,

“Which button do most people wear?”

Well, that’s a great question. We have three button options so I know that can be a little overwhelming.

We have a fall detection necklace. You can watch our fall detection video to better determine if you really need the fall detection system.

We also have our standard necklace as well as the standard wrist button.

In my opinion, I would recommend having both standard buttons. A lot of people do like to have the necklace, however, ask yourself if you will be comfortable sleeping with that button at night. Most people aren’t and put it on their nightstand. If you were to get up in the middle of the night for any reason, you will not have that button with you.

It is very important that you wear your button at all times, including in the shower. That is another benefit of having both buttons, one for the shower and one to wear when you get out, that way you aren’t stuck wearing a wet button. 

My suggestion and what most of my customers choose is to have both buttons. Plus its nice to have options when you are required to wear something at all times.

If you have any questions please give us a call at 1-877-522-9633. Thank you!