If you’re looking into getting a medical alert system for a loved one, you probably have some questions about how our service works. Along with price, one of our most asked questions is “Do I have to sign a contract?” Find out the answer in the video below.
Hello, my name is Kayla and I’m a Customer Service Representative here at Bay Alarm Medical. Today I wanted to answer a question that came in from Evelyn in Florida. Evelyn writes, “Do I have to sign a contract?” Well Evelyn, unlike other medical alert systems, there’s no contract with us. You’re able to cancel service at any time with no penalty or cancellation fees.
You’re able to cancel service at any time with no penalty or cancellation fees.
We do have a Service Agreement that basically states that you’ll be returning the equipment back to us in good working order once you’re done with it. For information about refunds, you can refer to our Refund Policy Video.
If you have any further questions, please give us a call at 1-877-522-9633.