Bay Alarm Medical
Carli DeLaCruz

Why Is A Medical Alert Better Than A Cell Phone?

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Topic(s) : Bay Alarm Medical, Frequently Asked Quesitons, Medical Alert Equipment, Medical Alert Information


You may be wondering why you need a medical alert system if you already carry a cell phone with you.

In this quick video, Kelly, one of our Customer Service Representatives, answers one of our most commonly asked questions: “Why Is A Medical Alert Better Than A Cell Phone?”

Video Transcript

Kelly: Hi, this is Kelly with Bay Alarm Medical. We have a question from Sarah in Florida. Sarah asks “Why is a medical alert system better than a cell phone?”

Well Sarah, a medical alert system is better than a cell phone because we have a stored customer profile. Basically, what that means is we have your location, your emergency contacts, and your instructions on how to gain access to the home for the paramedics in case of an emergency.

This will save you a lot of time getting help.


A medical alert system is better than a cell phone because we have a stored customer profile for you.


With a cell phone, it may take you a while to relay this information to the dispatcher. In an emergency, it can be especially difficult to remain calm and collected.

Ultimately, a medical alert system can ensure a quick and reliable response, which makes all the difference in an emergency.

Thank you for your question, Sarah. If you have any more questions, please feel free to give us a call at 1-877-522-9633. Thank you so much and have a great day.

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