Welcome to our About Us page! Click on one of the following sections, or keep scrolling to find out what separates Bay Alarm Medical from the pack!
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Bay Alarm Medical’s mission is to provide affordable safety and peace of mind for you and your loved ones.
- We are a subsidiary of Bay Alarm, a family company that has specialized in home security for nearly 7 decades.
- Your satisfaction is our number one priority. We take time to listen to your concerns and we work hard to implement changes to better serve you.
- All of our services and policies are designed for your protection, rather than simply trying to turn a profit. We give you everything you need, none of the extra gimmicks that you don’t.
- All of our Customer Care Consultants undergo extensive background checks in order to be eligible for employment with us. We also encrypt all of our customer data and any personal information we collect is password-protected. You can rest safe knowing that your information is in good hands.
- Above all we believe that Customer Service plays the biggest role in our company’s success. Our customer service team is comprised of compassionate individuals who are dedicated to finding a solution for your unique lifestyle and needs.
- We will never rush you of the phone. We’re happy to answer answer questions you may have, even if you are just shopping around at this time.
Meet the Team
Senior Care Consultants: Bryan, Peggie, Kayla, Rachel
Customer Service Representatives: Jasmine, Kelly, Pablo, Simon
Warehouse Technicians: Neil, William
Accounting: Anna, Dominique, Lisa, Nicole
Marketing & Social Media: Alan, Carli, Grumpy Grandpa
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