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Google Rating
4.8
Based on 13254 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13254 reviews
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the question I had was resolved quickly and professionally
Harvey Whitley
Harvey Whitley
21:47 13 Feb 25
Safety, blessed I recommend for everybody's.
La Chica Guerrera
La Chica Guerrera
21:08 13 Feb 25
I feel safe using this device
Marilyn Scannell
Marilyn Scannell
18:25 13 Feb 25
Ben was extremely helpful. Very professional
Stephen M. Briscoe
Stephen M. Briscoe
18:02 13 Feb 25
The customer service representative was very knowledgeable and helpful about my device!! She informed me that I need to test it more often to see if it is the right one for me
Cassandra Conley
Cassandra Conley
14:44 13 Feb 25
The tech listened to my concerns and did troubleshooting to address them. He was very patient, concerned and caring.
marjorie armstrong
marjorie armstrong
13:47 13 Feb 25
Great people to deal with.
John Churmusi
John Churmusi
04:56 13 Feb 25
I am a new member of Bay Alarm Medical and so far they havebeen very helpful and friendly to work with.
Kathy Stinson
Kathy Stinson
21:45 10 Feb 25
Excellent devices and top notch emergency and customer services.
Simone B
Simone B
20:17 06 Feb 25
Customer service has been great, the device works well for me (I use the wristband with the Micro device), and it is a huge relief to feel safer out and about.
Teddi Lundgren
Teddi Lundgren
01:40 06 Feb 25
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Google Rating
4.8
Based on 13254 reviews
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