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A Medical Alert System is only as good as the 24/7 emergency call center that backs it up. Bay Alarm Medical works closely with our USA-based monitoring partner to create a network of highly reliable emergency response centers. Located in Ogden Utah and Tacoma Washington, the two state-of-the-art centers are full duplicates of each other. If one station were to ever go offline, the other station would provide immediate emergency coverage.
Both 24/7 emergency medical monitoring centers are CSAA Five Diamond Certified and undergo a rigorous certification process annually, commit to tough quality standards, and agree to random inspections by UL, a nationally recognized testing laboratory.
Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.
Bay Alarm Medical uses only the finest hardware to keep you and your loved ones safe and secure.
Learn more by heading over to our Features page.
Bay Alarm Medical provides service all across the United States of America including Alaska & Hawaii.
Our system is compatible with all standard phone lines, cable providers including Comcast, Time Warner and Cox and most VOIP solutions including AT&T and Verizon.
See a list of compatible digital phone providers.
The Vial of Life speaks for you when you can't speak for yourself. Designed to be placed in front of your refrigerator door, the kit contains your important medical information that can assist emergency personnel in administering the proper medical treatment.
One kit is included with each new service package. Additional kits can be purchased. See our Accessories page for more details.
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